Frequently Asked Questions
Everything you need to know about shopping with Celestron.
What are your standard shipping times?
Orders are typically processed within 1-2 business days. Standard shipping generally takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy for items in their original packaging and unused condition. Please contact our support team to initiate a Return Merchandise Authorization (RMA).
Do your products come with a warranty?
Yes, most Celestron products are covered by a limited lifetime warranty or a specific multi-year warranty against manufacturing defects in materials and workmanship.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery status.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Do you ship internationally?
Currently, we ship directly to customers within the United States and Canada. For other international regions, please consult our authorized global distributor list.